Treating our employees equally to a set of established policies.
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About The
Employee Experience
At FWI, our primary focus is our employees. We encourage our teams to perform meaningfully with the belief that an exceptional employee experience will translate to an exceptional customer experience. We let our employees know what to expect so they know how to excel. To do this, we use the following six pillars to ensure we engage with our employees.
Fairness
Clarity
Communicating what FWI and employees should both receive from the employer-employee relationship without any ambiguity.
Empathy
Making a genuine effort to understand our workforce; taking time to address conflicting points of view.
Predictability
Being consistent in our approach to engaging each employee and approaching workplace situations consistently.
Transparency
Disclosing the motives and reasons behind decisions, especially information that might impact employees.
Accountability
Demonstrating responsibility for the terms of the relationship and what occurs within each part of it.
Our Employee Experience Program is constantly evolving. We regularly evaluate our programs to motivate and inspire our workforce.
Our Employee Experience Program is constantly evolving. We regularly evaluate our programs to motivate and inspire our workforce.
“I attribute FWI’s growth and success to the hard work of our dedicated and professional staff. We want to keep our employees for the long-term and offer opportunities to grow with and within the company.”
Mitchell Cho, President and Founder
Employee Recognition
Our suite of recognition programs celebrates and rewards our team members’ many occasions – from consistent, day-to-day dedication to our mission and customers, to above and beyond successes that impact our growth and reputation.
- Spot Award
- Core Value Coins
- Mantra Momentum
- Growth & Achievement
- Apex
These work-based awards join our personal recognition of birthdays, anniversaries, and other milestone events. At FWI, we truly appreciate our workforce and all that they accomplish!
CARES Committee
We believe supporting and serving our communities strengthens our relationships, sense of belonging, and purpose.
FWI’s CARES (Charity, Action, Responsibility, Education, Stewardship) committee supports initiatives and events focused on doing good in our communities. Participating team members volunteer or make positive impacts in their community through outreach, education, or service and want to shape the community legacy FWI leaves.
Artificial Intelligence Working Group
The AI Working Group is an employee-driven initiative dedicated to advancing FWI’s culture, learning, and practices around the responsible use of artificial intelligence. Led by an elected steering committee and open to all employees, the group develops new research, provides online training, develops business cases, evaluates new tools, and proposes new policies to inform the company’s long-term artificial intelligence strategy.
Whether employees are curious about artificial intelligence or have technical expertise that could make the company more competitive, the working group wants you to be involved!
Contact Us
If you’re interested in exploring opportunities to collaborate with FWI, please don’t hesitate to reach out to us. We welcome your inquiries. Contact us today!
