Skip to content

The Power of Plain Language: Why Clear Communication Matters in Government and Beyond 

FedWriters
December 9, 2024
Fed Features

In our fast-paced, information-driven world, the ability to convey complex ideas simply and clearly is crucial. Plain language—communication that is easy to read, understand, and act on— has become an important tool for making information easy for everyone to understand and is also required by federal law through the Plain Writing Act of 2010. For government agencies, businesses, and any organization that needs to communicate effectively, plain language helps bridge gaps, reduce misunderstandings, and enhance trust. 

Why Plain Language Matters 

Plain language isn’t just a trend; it’s a commitment to transparency and accessibility for all. When information is presented in plain language, it is more likely to be understood by all readers, regardless of their background. This is especially important in government, where citizens rely on clear, understandable documents to make decisions about everything from taxes and healthcare to housing and employment. 

The benefits of plain language go beyond comprehension. Studies show that clear communication can: 

  • Reduce errors and save time: Research by the U.S. Department of Health and Human Services found that plain language reduces errors and saves time in healthcare settings. In particular, using plain language in patient instructions leads to better patient compliance and fewer misunderstandings, which can save time and reduce costly follow-up visits. 
  • Build trust and engagement: A report from the Center for Plain Language shows that organizations using plain language in customer-facing content see improvements in customer trust and satisfaction. Plain language helps build credibility, which is critical for both government agencies and businesses. 
  • Improve accessibility and inclusivity: The International Plain Language Federation and World Health Organization emphasize that clear communication is essential for inclusivity. By reducing jargon, plain language makes information more accessible to diverse groups, including those with cognitive disabilities and limited literacy skills. 

Plain Language in Action: FedWriters’ Approach 

FedWriters understands the impact of clear communication and the expertise required to deliver it. That’s why we employ a team of plain language specialists who are well-versed in making complex information accessible. Our experts not only ensure that materials are clear, concise, and engaging but also tailor language to meet specific needs—whether that’s a policy document, a training manual, or digital content. 

But we know that plain language expertise isn’t always available or easy to achieve, especially for busy professionals and organizations with diverse communication needs. That’s why we’ve taken our commitment a step further by developing a plain language AI tool designed to help agencies and businesses integrate plain language into their day-to-day operations. 

Introducing FedWriters’ Plain Language AI Tool 

Our proprietary PlainLanguagePro tool empowers users to simplify and clarify their writing, turning dense, jargon-heavy language into clear, actionable information. Built on our team’s expertise in plain language principles, this tool assists organizations in improving the readability of their documents, reducing ambiguity, and meeting the plain language requirements often needed for government and public communications. 

Whether you’re a federal agency aiming to enhance citizen engagement or a business looking to communicate more effectively, plain language can help achieve your goals. And now, with the FedWriters plain language tool, making communication clearer and more accessible is easier than ever. 

Ready to Make Your Message Clear? 

FedWriters is dedicated to supporting organizations as they work to improve communication and accessibility. From our plain language experts to our AI-powered solutions, we’re here to help you make a greater impact with every word. Contact us today to learn how FedWriters can help you simplify, clarify, and connect with your audience more effectively. 

 

Reach out to us for more info: PlainLanguagePro.